Shipping policy

Last Updated: June 19, 2026

At Velnee, we believe great service starts before your order even arrives. We're proud to offer free shipping on all orders to the United States, with no minimums or hidden fees.

Where We Ship

We currently ship to the following locations: United States

Delivery Timeframes

Here's what to expect after placing your order:

Order Cutoff Time:

12:00 PM EST — Orders received after this time will be processed the following business day, which may extend your delivery estimate by one day.

Handling Time:

1–2 business days, Monday – Friday — Your order will be carefully prepared and handed off to one of our shipping partners.

Transit Time:

6–8 business days, Monday – Friday

Estimated Delivery:

7–10 business days

Please keep in mind that delivery estimates are not guaranteed and may be affected by circumstances beyond our control.

Our Shipping Partners

We work with trusted carriers to get your order to you safely and on time, including:

UPS
DHL
USPS
FedEx

Shipping Costs

Free Shipping:

Every order shipped to the United States qualifies for free shipping. No minimum purchase required.

Other Destinations:

If you're ordering from outside our free shipping zones, applicable shipping costs will be calculated and shown at checkout before you complete your purchase.

Delivery Problems

If your order is delayed, missing, or arrives damaged, please reach out to our customer support team right away. We'll work quickly to make it right and ensure your order reaches you.

Order Tracking

As soon as your order ships, you'll receive a confirmation email with your tracking number. Use it to follow your shipment in real time on our Order Tracking Page.

Policy Updates

We may update this Shipping Policy from time to time. When we do, the revised date will be reflected at the top of this page. We recommend checking back periodically. Your continued use of our website after any updates means you agree to the revised terms.