Billing Terms and Conditions

Billing Terms & Conditions

Last Updated: June 19, 2026

This page outlines the payment and billing practices for Velnee. Please read the following carefully before completing your purchase.

Accepted Payment Methods We offer a range of secure payment options to make checkout as convenient as possible. We currently accept:

Credit & Debit Cards: Visa, MasterCard, American Express
Apple Pay & Google Pay
PayPal
Bank Transfers (for bulk orders only, contact us for details)

All transactions are processed in USD.

Payment Processing

Full payment is required at the time of purchase. Orders will not be confirmed, processed, or shipped until payment has been successfully received. If a payment is declined or fails for any reason, your order will not be placed.

Pricing & Currency

All prices displayed on Velnee are shown in USD and are subject to change at any time without prior notice. Any applicable taxes, duties, or shipping fees will be clearly calculated and shown at checkout before you complete your order.

Secure Checkout

Your security is our priority. Velnee uses SSL encryption and trusted third-party payment gateways to safeguard your personal and financial information at every step. We do not store or have access to your full credit card or payment details at any point.

Refunds & Chargebacks

All refunds are handled in accordance with our Refund & Return Policy. If you have a billing concern or payment dispute, please reach out to us directly at info@velnee.com before initiating a chargeback. We're committed to resolving issues quickly and fairly. Unauthorized or fraudulent chargeback attempts will be investigated and disputed accordingly.

Fraud Prevention

Velnee reserves the right to cancel, refuse, or place a hold on any order suspected of fraudulent or unauthorized activity. For high-value or flagged transactions, we may request additional identity verification before processing your order.

Policy Updates

We may update these Billing Terms & Conditions at any time. Any revisions will be published on this page with an updated Last Updated date. We encourage you to review this page periodically. Continued use of our website after any changes have been made constitutes your acceptance of the revised terms.

Contact Us

If you have any questions about our billing practices, please don't hesitate to get in touch with our support team at info@velnee.com, we're here to help!